Proclaim School
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Parent Portal User Guide

How to use the Family (Parent) Portal after you have an account — overview, students, registration, orders, and balance.

What this guide covers

  1. Log in to the Parent Portal
  2. Use the Overview (balance, enrollments, family info)
  3. Manage students and family contact details
  4. Register for classes and place t-shirt orders
  5. Troubleshooting
First time registering online? Start with the Returning Parent Registration Guide (family code + create account). This guide assumes you already have a parent login.

0 Before you start

You need:

Direct links:

1 Log in

  1. Open the Login page.
  2. Select Parent.
  3. Enter your email and password, then Sign In.
If you also teach at Proclaim School, you may see a Portals switcher (Admin / Teacher / Parent) after login. Use Parent for family enrollments and balances.
Forgot password? Use the login page password reset if available, or contact the school administrator to have your access checked.

2 Overview dashboard

After login you land on Overview. At a glance you will see:

Current enrollments list each student and class for open terms, with a status badge (for example Paid, Partial, Covered, Unpaid, or Pending). Past / completed terms appear under past enrollments when available.

If a class has an approved syllabus, a Syllabus link may appear next to that enrollment.

3 Update family information

  1. On Overview, find Family Information.
  2. Click Update Information.
  3. Edit address, parent names, phones, emails, and emergency contact as needed.
  4. Save. Membership status is view-only — contact the school to change it.
Keep phone and email current so teachers and the school administrator can reach you.

4 Manage students

Under Your Students you can add or edit children on your family account.

Date of birth is required for every student before class registration. If Birthday shows “N/A” or you see a warning on the student card, click Edit and enter DOB (valid ages 2–19). Returning families often only had an age on file from older records — please confirm a full birthday once.
Do not delete a student mid-term without checking with the school — enrollments and attendance are tied to student records.

5 Registration & class selection

  1. Confirm each child has a valid date of birth on Overview (see above). 2
  2. Open the Registration & Orders tab.
  3. Choose the semester that is open for registration.
  4. For each student with a birthday on file, select classes (layout is by session columns; multi-session classes show in each required session). Class pickers stay disabled until DOB is saved.
  5. Review the cost summary (base tuition, supply fees, admin fee when applicable).
  6. If prompted, sign required agreements / Code of Conduct.
  7. Click Complete Registration and wait for the success confirmation.
Submitted enrollments are usually pending until admin approval. Seats are reserved when you submit (first-come, first-served capacity).
If registration is closed for a semester, the portal will say so. Wait for the school’s open notice or contact the school administrator.
If you try to register without birthdays, the portal lists which students still need a date of birth. Fix them under Overview → Edit, then try again.

More detail with screenshots: Returning Parent Registration Guide.

6 T-shirt orders

On the same Registration & Orders tab, use T-Shirt Orders when the school has orders open for a semester.

7 Agreements & Code of Conduct

When registering, you may need to electronically sign the school’s agreements (liability, social media, payment, Code of Conduct, etc.).

8 Understanding your balance

Questions about an amount? Contact the school administrator with your family name and semester rather than re-submitting registration.

? Troubleshooting

Family account not found
Your login is not linked to a family. Create an account with your family code, or ask the school to link your email.
I don’t see Registration / classes
Registration may be closed. Confirm the semester is open, or use Overview to view existing enrollments only.
Can’t select classes / “date of birth required”
Each student needs a valid birthday (Overview → Edit). Age alone from older imports is not enough. After saving DOB, open Registration & Orders again.
Balance looks wrong
Refresh the page. Teacher-parent families should see tuition offset by teaching pay when set up that way. If still wrong, email the school administrator with a screenshot.
Spouse cannot see the same kids
They must create their own parent account with the same family code.
I’m a teacher and landed on the wrong portal
Use the Portals links at the top (Parent vs Teacher), or log in again and choose the role you need.

Quick links

Log in (Parent) Code of Conduct

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